Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing and using the Lexenor website (lexenor.com) and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Lexenor provides professional fraud recovery, cryptocurrency investigation, chargeback assistance, and dispute resolution services. Our services include but are not limited to:

• Forensic cryptocurrency investigations and blockchain analysis
• Credit card and debit card chargeback assistance
• Wire transfer recall services
• Merchant investigation and dispute resolution
• Intelligence reports and case documentation
• Coordination with law enforcement agencies

3. No Guarantee of Results

While Lexenor employs experienced professionals and industry-leading methods, we cannot and do not guarantee specific outcomes or the recovery of funds. Each case is unique, and results depend on numerous factors including the nature of the fraud, timing, jurisdiction, and cooperation of relevant institutions. Past performance does not guarantee future results.

4. Client Obligations

As a client, you agree to:

• Provide accurate, complete, and truthful information about your case
• Promptly respond to requests for additional information or documentation
• Not use our services for any unlawful purpose
• Cooperate fully with our investigation process
• Not misrepresent the nature or circumstances of your case

5. Fees and Payment

Initial consultations are provided free of charge. Service fees will be clearly communicated and agreed upon before any paid work commences. Fee structures may vary depending on the complexity and nature of each case. All fees are subject to the specific terms outlined in your service agreement.

6. Confidentiality

We treat all client information and case details as strictly confidential. Information will only be shared with third parties as necessary for case resolution (such as law enforcement agencies or financial institutions) or as required by law. For full details on how we handle your data, please refer to our Privacy Policy.

7. Intellectual Property

All content on the Lexenor website, including text, graphics, logos, images, and software, is the property of Lexenor and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Lexenor shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our services. Our total liability for any claim shall not exceed the total fees paid by you for the specific service giving rise to the claim.

9. Termination

Either party may terminate the service agreement with written notice. Upon termination, you remain responsible for any fees incurred up to the date of termination. We reserve the right to terminate services if we determine that information provided is false or if the client fails to cooperate with the investigation process.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting to our website. Your continued use of our services after any changes constitutes acceptance of the updated terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us: